Mustering the courage to contribute
After nearly 30 years of working in and writing about internal communications, I’ve finally been persuaded to ‘go public’ with my own...
The future of content
The full transcript of my presentation at AB Thinks Live. Held in London on Tuesday 12 June 2018. The physicist Neils Bohr once said:...
How to enjoy a long, successful career in communications
When Helen Reynolds asked for careers advice on LinkedIn recently, the response was fascinating. It prompted me to consider what...
Employee comms - cause and effect
I’ve been pondering the findings of the Gatehouse State of the Sector 2018 research into internal communications. There seems to be a...
Millennials are opinionated and entitled. Thank goodness for that.
Headmaster Douglas Robb reignited a perennial debate last week about millennials in a blog entitled Develop grit, and a more grateful...
The future of employee communications
Speech by Katie Macaulay at Inside IC, 5 December 2017 AB Thinks Live is held in central London every June and December. These free...
How to win awards
Following AB’s success at this year’s Institute of Internal Communications (IoIC) Awards, I've been reflecting on what it takes to win....
From Cascade to Conversation
The premise of From Cascade to Conversation is that broadcasting to employees has become dangerously archaic. People everywhere have...
How to write a communications strategy
If you are tasked with writing a communications strategy, here's a helping hand. This no-nonsense guide takes you through a 10-step...
Time to leave the echo chamber
The web was supposed democratise information and everyone everywhere to have a voice. But have we become trapped in our own algorithms?...