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Mustering the courage to contribute
After nearly 30 years of working in and writing about internal communications, I’ve finally been persuaded to ‘go public’ with my own...
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The future of content
The full transcript of my presentation at AB Thinks Live. Held in London on Tuesday 12 June 2018. The physicist Neils Bohr once said:...
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How to enjoy a long, successful career in communications
When Helen Reynolds asked for careers advice on LinkedIn recently, the response was fascinating. It prompted me to consider what...
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Employee comms - cause and effect
I’ve been pondering the findings of the Gatehouse State of the Sector 2018 research into internal communications. There seems to be a...
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Millennials are opinionated and entitled. Thank goodness for that.
Headmaster Douglas Robb reignited a perennial debate last week about millennials in a blog entitled Develop grit, and a more grateful...
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The future of employee communications
Speech by Katie Macaulay at Inside IC, 5 December 2017 AB Thinks Live is held in central London every June and December. These free...
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How to win awards
Following AB’s success at this year’s Institute of Internal Communications (IoIC) Awards, I've been reflecting on what it takes to win....
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From Cascade to Conversation
The premise of From Cascade to Conversation is that broadcasting to employees has become dangerously archaic. People everywhere have...
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How to write a communications strategy
If you are tasked with writing a communications strategy, here's a helping hand. This no-nonsense guide takes you through a 10-step...
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Time to leave the echo chamber
The web was supposed democratise information and everyone everywhere to have a voice. But have we become trapped in our own algorithms?...